Terms and Conditions
Effective date: June 25, 2026
These Terms and Conditions govern your use of https://upscale-service.com and communications with UpScale Service. By using our website, submitting a service request, calling us, emailing us, or opting in to receive text messages, you agree to these terms.
Services
UpScale Service provides HVAC and appliance repair-related services and customer support in our service areas. Information on this website is provided for general informational purposes and may be updated at any time.
Service Requests
Submitting a form, calling, or sending a message does not guarantee appointment availability. We may contact you to confirm service details, availability, pricing, and appointment timing.
SMS/Text Messaging Terms
By providing your mobile phone number and opting in, you agree to receive SMS/text messages from UpScale Service. Messages may include service request confirmations, appointment scheduling, appointment reminders, technician updates, customer care messages, and follow-up communications.
Message frequency varies, but you may receive up to 4 messages per service request. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing services.
You can opt out at any time by replying STOP to any text message from us. After you send STOP, we may send one final confirmation message and then stop sending SMS messages. For help, reply HELP or contact us at info@upscale-service.com or +1 (929) 822-4545.
Privacy
Your use of our website and communications with us are also governed by our Privacy Policy.
Acceptable Use
You agree not to misuse the website, submit false information, attempt to interfere with website operation, or use the website for unlawful purposes.
Limitation of Liability
To the maximum extent permitted by law, UpScale Service is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or communications with us.
Changes to These Terms
We may update these Terms and Conditions from time to time. Updates will be posted on this page with a new effective date.
Contact Us
For questions about these Terms and Conditions, contact UpScale Service at info@upscale-service.com or +1 (929) 822-4545.